I’ve been using Mozilla’s Firefox and Thunderbird for roughly a year and six months respectively and have had these comments lying around as a draft for ages, so thought I might as well post them.
First impressions of Firefox were good, and of Thunderbird not so great. I was a bit of a reluctant convert to Thunderbird, but coping with 500+ spam messages a day had got beyond Spamhilator’s capabilities and I needed to find something that would sort the spam problem and still remain stable.
So, I'm referred to Thunderbird attracted by it's free–ness, acclaimed spam filtering, recommendation from Simon, Jon Hicks’ involvement in the project and it being a Mozilla project. They made Firefox, which is superb.
Anyway, there are a few things that I don't like about Thunderbird. Lots of stuff didn’t seem intuitive, certainly not if I were a novice, but a few observations from installation and a bit of use.
- When importing some of my e–mails from Outlook Express, my previous mail client, a bunch of—it would appear randomly chosen—e–mails were assigned crazy dates 06:28 on 06/02/2101 and a few junk mails 00:00 on 01/01/1970. This means I can’t order my e–mails by date (without putting the affected e–mails in a separate folder), but this doesn’t solve the problem as Google desktop search bunches all my e–mails together. I understand corrupt/missing header information isn’t Thunderbird’s fault, but some dialog telling me what’s happened, or letting me set some sensible dates would be nice. The date’s still appear fine in the messages in OE.
- Changing the Account Name in the Account Settings box doesn't change the name on the left hand side until you click OK and re-open the box. Refreshing the form details is needed here, more an annoyance than a feature request.
- As a target Outlook Express replacement, before I feel safe letting my (grand)parents lose, I’d think about the following:
- There’s no ‘send and receive’ style dialog, which initially seemed quite strange. Having a visible option to disable the dialog would be fine, but no dialog doesn’t give the assurance of current progress—very useful when sending a large e–mail on a slow connection.
- When viewing a message, pressing escape doesn’t close the window.
- Alt + S doesn’t work as a shortcut for sending e–mails.
- The import process creates accounts where e–mail addresses each have their own inbox. It’s a nice idea, but not what OE provides by default. For users with more than 1 e–mail account a brief option in the import screen would be really useful.
- There's no password box on account settings, which is where I’d like to be able to enter my password, and click to “remember password” while I’ve got all the relevant information to hand as I’m setting up accounts.
Having said that it’s free and has performed amazingly at eradicating spam. Firefox has improved loads to, though Chris tells me he’s still waiting to be able to re–arrange tabs before he makes the move.